My most recent experience was this past Saturday, I visited the same location at the Jersey Gardens Mall. Of course being Saturday there were way more people, but a Shallow Shoe Whore like myself doesn't care - we do what we have to do to get our fix! So I sashayed through the aisles of people and baby carriages (WHO BRINGS BIG ASS CARRIAGES INTO A TIGHT SHOE DEPARTMENT? *to be discussed in a future post*) to scan my prey.......flat,colorful sandals to shiny, metallic dress shoes with everything in between.The variety of styles is undeniable and it satisfied my shoe itch - until it was time for me to grab my size 9s and find a corner to tend to my guilty pleasure.
It looked like a bomb went off where the boxes were stacked - most of the shoes were out of the boxes, mismatched, and not even in the appropriate location! (I took a moment to breath and dove in) I dug, and dug, and DUG into the unorganized mess until I was able to come up out of the "wreckage"with two pairs - matching and the same size. Now the issue was finding a corner to settle into........but at this point I am annoyed and tired. I ended up leaning on a rack of clothes to remove my shoes and try on my selections.
I was a bit appalled at the condition of the store last Saturday and honestly might have walked out to shop elsewhere if I was not selected to shop & review the store. I wonder if there were not enough staff to tend to the department and keep up with the amount of customers ravaging through the shoes - I know there could be numerous reasons as to why the store was in the condition that it was in but as a customer, I didn't care!! I could have easily taken my business somewhere else and been less aggravated,especially in an Outlet Mall.